Genius Messenger CRM
Genius Messenger CRM was conceptualized to address the challenges faced by individuals and businesses conducting sales through Facebook Messenger. The primary challenge is the overwhelming nature of managing numerous conversations and keeping track of sales leads within the standard Facebook interface.
GMCRM acts as a CRM integrated directly into the Facebook interface, streamlining the process of tracking and managing leads and sales conversations. This integration makes it significantly easier for users to maintain organization and efficiency in their sales process, ensuring no lead or conversation is lost or overlooked.
Development
Genius Messenger CRM (GMCRM) was developed as a client/service relationship for one of Tier5's partners. It was initially created to fulfill a partner's request, aligning with Tier5's own plans to develop a similar software. Tier5 joined the software's reseller program, allowing them to issue accounts to their customers.
Key Features
- Labels — Organize conversations with custom labels
- Tags — Tag contacts for segmentation
- Webhooks — Integrate with external services
- Global Templates — Reusable message templates
- Customized Friend Section — Custom friend list views
- Broadcasting Messages — Send messages to multiple contacts
- Download Messages — Export conversation data
- Pipelines to Sync Stages — Sales pipeline management
- APIs — Programmatic access to CRM data
- Import/Export — Bulk data management
- Customize Notifications and APIs with Settings — Granular control
- Notice — System notifications
TIP
Genius Messenger CRM enhances customer and lead management on personal Facebook profiles, integrating seamlessly with various third-party tools and services for efficient CRM activities.